Help and Support
New to Medvarsity? Check out our course specific FAQ.
Find answers to all of your course specific questions in the FAQ section of every course page. The FAQs cover answers to eligibility, enrollment process, course delivery, examination process, certifications and support.
FAQ is not enough?
If the FAQ is not covering the specific issue you are facing you can look at the knowledge base below or contact us through the following channels.
Chat
Use the chat option at the bottom right of our website and select Support as your option. Our chat support team is available during normal business hours in India.
How to reach out support
In the first instance, you should contact our student support teams to make a complaint using one of these methods, during operating hours.
If our student support teams have been unable to assist you, you can ask that your complaint be referred to Head- Customer support. You may also contact Head-Customer support directly as follows:
| Student Support Team | Operating Hours | ||||||||
|---|---|---|---|---|---|---|---|---|---|
|
9 am- 7pm, Mon-Sat (IST) |
||||||||
| Student Support Team |
|---|
| Email: [email protected] |
| Mail: Attn: MCH No. 8-2-120/86/2, Vamsiram Jyothi Arina, Road No. 2, BNR Colony, Venkat Nagar, Banjara Hills, Hyderabad, Telangana 500034 |
| Whats App Number: 7331105450 |
| Operating Hours |
| 9 am- 7 pm, Mon-Sat (IST) |
| Head customer support |
|---|
| Email: [email protected] |
| Mail: Attn: MCH No. 8-2-120/86/2, Vamsiram Jyothi Arina, Road No. 2, BNR Colony, Venkat Nagar, Banjara Hills, Hyderabad, Telangana 500034 |
When making a complaint to us, please be sure to supply your current contact information and ticket/complaint number. Should we be unable to contact you via known methods, we will contact
you in writing and advise that you have 10 business days to respond before we are entitled to close your complaint.
FAQ’S
Please go through the link: kite.medvarsity
Enter your User ID & Password
User ID : Registered email id.
Password : ……… (An auto mail has been sent to your registered email-id with a password)
Once you login, the first step is to change your password.
contact us 
+91 9154182425
+919154030288