Certificate in Healthcare Quality Management

• This course is open to all graduates, preferably for those with work experience in healthcare sector. The focus of this course is on Quality Managers, Members of Quality Assurance Teams, Hospital administrators, Clinical Directors, Heads of Departments, Superintendents, Nursing heads, Health department officials and other professionals who are responsible for healthcare delivery.

• How to access the course material online?
  • To access the course, click on kite.medvarsity using the login ID and password provided to you or click on “LOG IN USING YOUR ACCOUNT ON Google” and enter your Email ID: Gmail ID (Only if Gmail ID mentioned in the Application) & Password. In case you don’t have access to login ID and password, write to us at [email protected] & quote your registered email ID.

• What If I am unable to open/access the course?
  • Please access the below link AND follow the steps.
    support.medvarsity

• Hands-on training means training in an environment that permits each student to have experience performing tasks, making decisions, or using equipment appropriate to the job assignment for which the training is being conducted. The student assigned for these programs will be observing all procedures performed by the consultant and depending on the student’s abilities and skill set displayed at the hospital, he/she will get to assist the consultant.

• How to give exams online, procedure to give exams?
  • Kindly click on the link http://www.apolloknowledge.com/verify/login.aspx login as “Student” it will ask for your login credentials. Watch this video for more information – https://youtu.be/BeuZaMSzS78.
  • Click on Access option; type your user name and password.
  • Select My Courses and then click on learn option.
  • Modules will be opened in which you have to select the module and click on it.
  • You will find various options like e Book , case discussions, videos, Assessment etc.,
  • Click on Assessment option to give exam.
  • Click on Take assessment and read all the instructions -> click on start exam -> Attempt exam.
  • Every 60 seconds page gets deactivated, hence it is important that you refresh the page time and again.
• Are the scheduled dates for the exams mandatory or not?
  • It is Optional, however if you have to complete all Modules and final exam before the Course Expiry date you will receive your certificate on time.
• Session expired and it is showing as unauthorized user?
  • If the page is left idle for more than 60 seconds session will expire automatically. Refresh the page periodically to avoid.
• If session is expired, what to do?
  • It will start from the same question where the session expired.
• While you are attempting exam, error pops up and exam is halted – site will display as attempted(1)
  • Ignore the message as attempted – The attempt is only completed when it displays Finished (1).
• When will the final exam get activated?
  • If 1 month Course (1 week prior Course expiry).
  • If 3 Month Course (15 days prior Course expiry).
  • If 6 Month Course (45 Days prior Course Expiry).
  • If 1 Year Course (2 Months prior Course Expiry).
• What is the procedure if Course is expired?
  • You have to pay re-activation fee, for details Contact Toll free 1800-103-6006 or write to [email protected]
• What if I don’t qualify in modules or final exam?
  • You have to pay Re-exam fee, for details Contact Toll free 1800-103-6006 or write to [email protected]

• What if I am not able to clear the module tests in the first attempt?
  • If you are not able to clear the module test in the first attempt, you can always take a second attempt to clear your module tests.

  What if I am not able to clear the module tests in the second attempt?

  • You can write to us at [email protected] requesting for another attempt by paying a reactivation fee.

  How many attempts do I have for the final exam?

  • One attempt
• What if I do not clear the final examination?
  • You can attempt the exam again by paying the applicable reactivation fee.
• What if I feel that a question is wrongly framed or an answer is wrongly marked in the online exams?
  • If you feel that something is wrongly mentioned, you can write at [email protected], directing it to the academics team.
• While attempting the online exam, what if there is a power cut or the internet gets disconnected?
  • If at all there is a power cut or your internet gets disconnected, there is nothing to worry. When you login again, you can continue your test from the point where you had stopped.
• What if I am not able to complete the course within the duration?
  • You will have to send a request to the CRM team to extend your course and pay the applicable reactivation fee.

• When will I get my certificate?
  • We have now gone online, Once you successfully pass your final exam and the below conditions are met :

Contact program Completed (if Applicable).

Viva to be cleared (if Applicable).

Logbook / Project Submission (if applicable).

Course duration to be complete.

Necessary documents should be submitted in full.

• If the above credentials are fulfilled, your E-Certificate will be mailed to your registered E-Mail ID.

• Do you provide any placement assistance?
  • We do not provide any placement guarantee as an outcome of the course. On a case to case basis we will introduce your profile to specific recruiting partners but no job guarantee is provided.

• What if I have any concerns regarding the program delivery or what if I have any suggestions to improve the quality of the course?
  • For any feedback regarding the course, please write to us at [email protected]